Self-Scanning

Why self-scanning?

The fundamental principle behind self-scanning solutions
- saving shoppers time - is even more relevant today than it was when the concept was initially introduced many years ago. Waiting in line to pay is still the number one irritation for shoppers. Implementing self-scanning solutions reduces thisproblem, in the process increasing customer satisfaction and creating loyalty.

How is self-scanning working?

At the store’s entrance, a handy mobile scanner (MC17) is assigned to your customers automatically when they scan their loyalty card. On the scanner, our very user friendly self-scanning software “MY-Scan” is installed. During shopping, your customers simply scan the barcode of each item they put in their shopping cart. The scanner shows a growing overview of all items your customer selected. Also, the shoppers are given a running total of their spending as they move around the store making it very easy to manage their grocery budget.

When the customer has done his shopping, he does not need to go to the standard check out and wait in line. Instead, he goes to one of the paypoints where he puts his scanner in the cradle. He can pay immediately, with a debit or credit card for example. This saves your customers a lot of time which makes they love to return to your store!

Self-scanning options

The software contains a number of functions that may be offered optionally. For example, a customer may indicate he has certain diet requirements, perhaps because of an allergy. When scanning a product, the software issues a warning if the product does not fit into the diet. Another possibility, for example, is showing a promotion for pasta sauce when the customer scans a package of spaghetti.

Advantages self-scanning

By having your customers register their purchases themselves, you are able to increase customer loyalty and satisfaction. But as a retailer, you can also save cost in the checkout process because you need fewer people there.  From a straightforward business point, a self-scanning solution is a valuable economic tool and an attractive investment.